Some users may worry about encountering issues with SuperBuy's Quality Control (QC) process or receiving incorrect items from sellers, leaving them without recourse. However, SuperBuy has a comprehensive after-sales arbitration system in place to protect your rights as a buyer.
Dispute Resolution for Wrong or Non-OG/LJR Items
If you receive replica sneakers that aren't the OG or LJR batch as promised, SuperBuy's arbitration process can help resolve the issue. Here's how:
- Submit QC Photos:
- Include Original Order Notes:
- Customer Service Intervention:
- Include Original Order Notes:
Fair & Transparent Buyer Protection
SuperBuy's arbitration system maintains impartiality when handling disputes between buyers and sellers. Outcomes are determined based on documented evidence rather than unilateral decisions, ensuring your concerns are addressed fairly.